Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Flyte platform (“Service”), operated by Viable Systems Ltd (Company No. 17052121), a company registered in England and Wales with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ (“we”, “us”, “our”). The Service is accessible at https://flyte.one.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Account Terms

You must be at least 16 years old to use the Service. By creating an account, you represent that the information you provide is accurate and complete.

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Each user must have unique login credentials that must not be shared. You must notify us immediately of any unauthorised access at support@flyte.one.

2. Use of the Service

We grant you a limited, non-exclusive, non-transferable right to access and use the Service for your own internal business purposes, subject to these Terms.

You agree not to:

Reverse-engineer, decompile, or attempt to discover the underlying source code or algorithms of the Service
Copy, modify, or create derivative works based on the Service
Resell, sublicense, or provide the Service to third parties
Use the Service to transmit spam, malware, or any unlawful content
Use automated scraping, bots, or other methods that exceed normal usage patterns
Interfere with or disrupt the integrity or performance of the Service
Impersonate any person or entity, or misrepresent your affiliation with any person or entity
Attempt to gain unauthorised access to the Service or its related systems

3. Third-Party Advertising Platforms

Flyte may allow you to connect third-party advertising platforms (e.g. Meta/Facebook, Google) (“Ad Networks”) to your Flyte account. You represent that you have obtained all necessary rights and permissions to connect your Ad Network accounts to Flyte.

Your compliance with the terms and conditions of each Ad Network is your responsibility. Flyte is not liable for any consequences arising from your breach of Ad Network terms.

Flyte does not make any representations or warranties about the operation, function, or results of any advertising campaign managed through the Service. Ad performance depends on many factors outside our control, and we do not guarantee any particular outcomes.

4. AI-Generated Content

The Service uses artificial intelligence to generate content, recommendations, and insights (“AI Output”). You acknowledge that:

AI Output may not always be accurate, complete, or appropriate for your use case
You are solely responsible for reviewing and validating any AI Output before acting on it
Flyte is not liable for any decisions made or actions taken based on AI Output

You retain ownership of any content you provide to the Service (“Input”). We may use your Input and interactions with the Service in anonymised form to improve and train our AI systems.

5. Intellectual Property

Flyte retains all right, title, and interest in and to the Service, including all related technology, software, designs, and documentation. Nothing in these Terms transfers any ownership rights to you.

Any feedback, suggestions, or ideas you provide about the Service may be used by Flyte without restriction or compensation.

6. Payment and Billing

Certain features of the Service require a paid subscription. By subscribing, you agree to pay the applicable fees. Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date.

All fees are non-refundable except as required by applicable law. We may change our pricing with reasonable notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

7. Data and Privacy

Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and protect your information.

You grant Flyte a non-exclusive, worldwide, royalty-free licence to access, use, and process your data solely for the purpose of providing and improving the Service. We may use anonymised and aggregated data for analytics and product development.

8. Termination

You may cancel your account at any time. Cancellation takes effect at the end of your current billing period.

We may suspend or terminate your access to the Service at any time if you breach these Terms, if required by law, or if we reasonably believe your use poses a security risk. We will provide notice where practicable.

Upon termination, your right to use the Service ceases immediately. We may delete your data within 30 days of termination unless we are required by law to retain it.

9. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected.

10. Limitation of Liability

To the maximum extent permitted by law, Flyte shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, whether or not Flyte has been advised of the possibility of such damages.

Flyte's total aggregate liability arising out of or relating to these Terms shall not exceed the total amount paid by you for the Service in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Flyte and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or relating to your use of the Service, your breach of these Terms, or your violation of any third-party rights, including Ad Network terms.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

13. General

These Terms constitute the entire agreement between you and Flyte regarding the Service. If any provision is found to be unenforceable, the remaining provisions remain in full force. Our failure to enforce any right or provision does not constitute a waiver. These Terms are governed by the laws of England and Wales.

14. Contact

If you have any questions about these Terms, please contact us at support@flyte.one.